API & Connectivity

Your rules, wherever underwriting takes place

Delegating to a network means your rules must be available at the time of quotation, not just in a document revised twice a year. The Knowledge Engine exposes your guidelines, exclusions and thresholds via API: a single version of the rule, for both your partner portals and your management system.

  • REST & webhooks
  • Without overhauling your infrastructure
  • ISO 27001 · SOC 2
Knowledge Engine API v2 active
  • Management system — industrial multi-risk · compliant, approved rates
  • Distribution portal — food retail · under delegation
  • Broker's tool — recycling depot · referred, underwriter's opinion
Connected to systems handling

Continuity in figures

€5 billion

in premiums under management

1.7 million

policies analysed

700

underwriters using the system

Customer Stories
Isabelle Sandré, AXA

Expanding delegation without compromising safeguards

“With Continuity, we are strengthening our technical expertise whilst increasing our underwriting agility. The solution helps us gain a better understanding of risks, improve the reliability of our analysis and track the evolution of policies over time, using an approach that is simpler, more accurate and more secure for both our teams and our customers.”

Isabelle Sandré

Head of Professional Underwriting, MRP-MRI — AXA

Every

partner quotation assessed against your current rules

In real time

upon entry, within the partner's tool

0

system overhaul

The right rule at the right time

Delegation works when you can guarantee rules are applied to all quotations

Extending a rule to an external network usually requires an IT project: bespoke integrations, lengthy cycles, portals aligned with an earlier version of the guidelines. On the network side, a contract is often renewed for five to seven years before being properly reviewed. Exposed via an API, the same rule reaches your partners' tools on the very day you publish it.

15%

of the portfolio no longer aligns with the stated risk appetite.

70–90%

of business is channelled through intermediaries, without direct involvement from an underwriter.

€9 million

a single claim arising from a line of business that was incorrectly classified at the outset.

Source: Continuity analyses, over 50 client portfolios, over €4 billion in premiums.

How it works

Four steps.
A single version of the rule

Exclusions, limits, authorisation thresholds, sector-specific and geographical rules are modelled from your documents. The technical department publishes; the API distributes. Every change is versioned and dated.

Knowledge Engine Versioning Business ownership

Broker portal, agent extranet, comparison tool: they call the API whilst entering data. Immediate and clear response: acceptable under delegation, requires referral, outside scope, with reason. Your partners receive their response without having to wait for an underwriter, and without having to learn a new interface.

REST & webhooks In real time Explicit reason

Each partner has their own scope: sectors, limits, areas. You can expand, reduce or suspend it without any technical amendment. Greater capacity for those who underwrite well; automatic referral where your underwriter needs to review the file.

Scopes by partner Automatic referral No development required

Whether during an audit or in a dispute, you can explain why a case was accepted: the rule applied, the version, the data used, and the decision made. And the technical department can measure the actual usage of its guidelines across the network.

Complete log Audit Segregated data
Knowledge Engine API v2 — active
POST /v2/underwriting/evaluate
{
  "policy_ref": "QT-2026-41182",
  "activity": "4673Z — timber trade",
  "capitals_eur": 14200000,
  "guide": "secteur-c@v7"
}
200 OK
{
  "decision": "REFER",
  "authority": "DELEGATED_LIMIT_EXCEEDED",
  "rule": "SECTOR_C.CAP.15M",
  "evidence_url": "/v2/evidence/8f1c…",
  "guide_version": "v7 — 12/02/2026"
}
Quotation assessment
Delegation scopes Managed by the company
  • Agent network — commercial multi-risk up to €5 million
  • Wholesale brokers — industrial SMEs up to €2 million
  • Sensitive sectors (timber, recycling) systematic referral
  • Areas at high risk of natural disasters underwriter's approval

Can be modified without partner-side development.

What your IT Director will check

  • ISO 27001 and SOC 2, data segregated by insurer
  • Hosting within the European Union, encryption in transit and at rest
  • Comprehensive call log: who requested what, which rule responded
  • Test environment, rule versioning, backwards compatibility

None of your policyholders' data is used to train a model shared between insurers.

José Schambacher, MACIF

“Continuity helps us monitor risks effectively. It helps us prioritise actions and ensure that our safeguards remain appropriate.”

José Schambacher — MACIF

Business first

The API serves your underwriters. Not the other way round

The referral goes to the right underwriter

With the file already compiled and the reason stated — not an empty file to be built from scratch.

The business rule remains written by the business

The technical department publishes it; no development is required to adjust a threshold.

The network benefits too

Partners receive an immediate response: a relationship-building tool, not a control mechanism.

Let's set up one of your guides

A technical demo with your rules and your quotation scenarios. Your IT manager and your underwriters in the same room.